Panasonic DMR-EZ47V

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I have the above device and the front display says FVU and NG DISK i have burnt some firmware to cd's and tried them all but nothing still the same, a service tech said it might be the DVD drive has not been plugged in correctly to the Digital PC underneath or Or the Ram Drive itself has failed i have checked the cables and they are ok am at a loss with this unit any help would be most appreciated.

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