Why has Autofocus suddenly stopped working after factory reset?

So, long story short, my GH5s got some dust on the sensor (actually behind the glass sensor divider that's supposed to prevent this), and Panasonic attempted to charge me $1023(!) to fix it. I ended up finding a specialty shop in CA to do it, and it was still $468 (far less, but pretty annoying for literally just dust), and they fixed it, but they also reset my camera to factory settings. 

With the firmware updates (2.5 is the most recent, I believe), I actually had the autofocus working really well prior to this. But now, it doesn't work at all. I've poured over help videos, the settings, changed/adjusted everything suggested/logically and still no dice. Anyone have any thoughts? Thank you so much in advance!


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